Refund & Cancellation Policy

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Refund & Cancellation Policy

Our focus is complete customer satisfaction. If you are displeased with the services provided, we will refund back the money (according to our refund policy), provided the reasons are genuine and well-proven after a thorough investigation by our concerned teams.

  • Cancellation Policy
    Your order can be cancelled within 12 hours after placing your order. If you opt for cancellation after the product status is ‘shipped’ or ‘out for delivery', the company can exercise a right to levy a ‘cancellation fee’ before processing the refund for your order.

  • Return Policy
    Once the product/s is delivered, it can not be returned or cancelled and no refund will be provided for the same. Product/s is shipped on client/customer risk, we are not liable for any damage in transport.

  • Refund Policy
    In case of cancellation, the cancellation fee is to be borne by the clients/customers.
    After deducting the cancellation fee, Refunds will be issued to the original source account provided at the time of purchase. After the refund has been initiated from our end, the refund amount is expected to reflect in the customer’s source account within 7 to 15 business days according to the norms and rules issued by the Reserve Bank of India (RBI).
  • The cancellation fee is as follows:-

    • Within 24 hours of placing your order, No cancellation fee if the order is not processed for dispatch.

    • If the status of your order is shipped 10% of the total order value

    • If the status of your order is out for delivery 30% of the total order value

    Please note that our cancellation and refund policies are subject to change without prior notice.